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IPPUDO THAILAND

Ippudo Subscription Terms and Conditions

These Ippudo subscription terms constitute an agreement between Food Excite Company Limited, herein referred to as the "Company," and the Ippudo subscriber, referred to as the "Applicant."

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Ippudo Subscription Terms and Conditions:

  • Application Process:

1. Applicants interested in becoming Ippudo members can register via Line @ippudothailand at no cost.

2. Upon completion of registration, Ippudo membership is perpetual unless canceled by the applicant 

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Membership Limitation:

Each phone number is eligible for one Ippudo membership only.

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Benefits for Ippudo Members:

All Ippudo members are entitled to special privileges, outlined as follows:

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  • Zuzutto BLACK Level Members (1 - 100 points within 12-month period):

1. Exchange points for food coupons.

2. Exclusive member sets at special prices.

  • Zuzutto GOLD Level Members (101 - 250 points within 12-month period):

1. Exchange points for food coupons.

2. Exclusive member sets at special prices.

3. Receive a 5% discount on both Dine-in and Takeaway orders.

4. Special menu offerings during the birth month.

5. Earn double points during the birth month.

  • Zuzutto PLATINUM Level Members (251 points or more within 12-month period):

1. Exchange points for food coupons.

2. Exclusive member sets at special prices.

3. Receive a 10% discount on both Dine-in and Takeaway orders.

4. Special menu offerings during the birth month.

5. Earn triple points during the birth month.

6. Participate in special activities for Top Spenders.

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Point Accumulation:

Members earn 1 point for every 100 baht spent on Ippudo products and services, excluding delivery channels.

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Membership Verification:

Members are required to present their Ippudo membership via LINE @ippudothailand before payment. Failure to do so may result in the Company's discretion to withhold discounts, points collection, and point redemption.

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QR Code Policy:

The Company reserves the right to decline QR codes obtained through screenshots on phones or computers or photographs. Such codes cannot be transferred to others.

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These terms and conditions govern the Ippudo membership program. By participating, applicants agree to abide by these conditions and any updates or amendments thereto.

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For inquiries or assistance, please contact us via LINE @ippudothailand.

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Reward Point Accumulation:

1. For every 100 baht spent, you will receive 1 reward point.

2. Accumulated points are valid for 365 days from the date of accumulation. Points earned earlier will be utilized first.

 

Points Calculation:

1. Points are calculated based on the net payment amount after deducting promotional items, discounts, and coupons.

2. Points earned cannot be combined or calculated as fractions from each receipt.

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Point Redemption:

1. Points accumulated on each card cannot be combined for redemption.

2. Accumulated points cannot be exchanged for cash or transferred to others.

 

Membership Upgrades:

1. Zuzutto BLACK Membership Upgrade: Members who accrue between 101 and 250 points within 12 months of membership activation will be seamlessly upgraded to the Zuzutto GOLD membership level.

2. Zuzutto GOLD Membership Upgrade: Upon reaching an accumulation of 251 points or more within 12 months of attaining Zuzutto GOLD membership, members will automatically progress to the Zuzutto PLATINUM membership level.

 

Usage of Discounts:

Special level discounts and other discounts are applicable only to A la Carte items and beverages(excluding alcoholic beverages). These discounts cannot be combined with promotional Set Menu, merchandise, or any other discounts.

 

To transition to the new membership program, holders of a IPPUDO MEMBER CARD should follow these steps:

 

Members holding an IPPUDO MEMBER CARD with an expiration date of June 11, 2024, and November 30, 2024, are eligible for an upgrade to Zuzutto GOLD status for an additional 12 months and continue to enjoy IPPUDO MEMBER CARD benefits until the card's expiration date.

 

Registration and Upgrade Process

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1. Registration: Eligible members must register for the new membership program.

2. Upgrade Request: Submit a level upgrade request through the provided form by December 31, 2024.

After completing the registration and upgrade request, the system will process the upgrade to Zuzutto GOLD level within 3 days.

For example: Mr. A holds an IPPUDO MEMBER CARD expiring on November 30, 2024, he registered for the new membership program and submitted a level upgrade request on October 25, 2024. Mr. A is upgraded to Zuzutto GOLD level on October 8, 2024. He can enjoy Zuzutto GOLD privileges until October 8, 2025. However, he can only use the IPPUDO MEMBER CARD privileges until November 30, 2024.

 

Checking Points and Card Usage:

Members can check their accumulated spending amount, points, and usage conditions via LINE @ippudothailand.

 

Membership Cancellation:

1. The Company reserves the right to cancel membership in case of fraudulent use.

2. Upon cancellation, all accumulated points will be forfeited immediately.

3. Members can request cancellation by selecting "Delete Account" in the LINE @ippudothailand app.

 

Other Terms and Conditions:

  • By subscribing to Ippudo membership, you agree to comply with the Company's terms and conditions.

  • Benefits may vary depending on each member's purchasing history and promotional offers.

  • Any changes to terms, conditions, and benefits will be notified to applicants.

  • The Company reserves the right to unilaterally change conditions and benefits, with its decision being final.

  • By enrolling, you consent to the Company storing, using, and disclosing your personal information in accordance with our privacy policy.

 

Please note that enrollment in the Ippudo membership program signifies your acceptance of these terms and conditions.

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